Dependable Sales Firm Executive Touch Ltd Credited for Exceptional ROI
Demand for outsourced customer acquisitions and sales are increasing. Executive Touch Ltd have exceeded sales targets by 13% and improved retention rates by 16% over the past 12 months.
Executive Touch Ltd report an increased demand for their outsourced sales services following improved customer retention numbers and record sales figures. Offing value for money, effectiveness and productivity has consequently led to the demand for its services to rise by 34% over the last quarter according to James Sagar, Managing Director of Executive Touch.
Executive Touch have credited their success to their innovative approach to meeting client’s needs, their ability to adapt quickly as the economy changes and keeping quality customer care at the forefront of every direct marketing campaign. ‘Obtaining quality customer leads is the essence of what we do. We have placed a huge focus on improving the retention of those newly acquired customers and our clients have certainly seen a return’ claims James Sagar, Managing Director at Executive Touch Ltd.
In order to successfully develop a marketing plan to reach new customers, you need to better understand what the needs are of those potential customers.
“Attracting more customers is really about listening to their needs, not being a solution looking for a problem,” says Paige Arnof-Fenn, founder and CEO of Mavens & Moguls, a strategic-marketing consulting firm whose clients include Fortune 500 companies as well as early stage and emerging businesses. “There are many existing problems out there that need to be solved that customers are willing to pay for today.”
Executive Touch Ltd is passionate about each and every client they work with. With promises to always meet their clients target audience in person and deliver an engaging presentation of their products which will leads to more loyal customers. ‘Our personal approach will ensure a long-lasting connection between customers and your brand is built’ adds James Sagar, MD of Executive Touch Ltd.
The year ahead looks promising for this ambitious outsourced sales company. Executive Touch are finalising plans to expand their business into new markets in early 2013 in addition their current markets in London Bridge and Reading.